Saturday, June 30, 2007

Complaints Section Up and Running

The complaints section on the site is fully functional again. The process has been streamlined and issuing and resolving complaints will now be much easier.

You will be required to login to the site in order to file a complaint, and in the future, this same login information will be used to access other features of the site.

We apologize once again for the delay in getting the complaints section of the site running again, but we think you will find that the wait was well worth it.

We would like to ask you, our users, to send us any feedback you may have about the new complaints process – your comments will help make future revisions to the complaints tool better reflective of the features you are looking for.

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